Gifthy.io Support Center
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What is an e-gift?
1. How e-gifts works?
Buying an e-gift
1. How can I buy a product as an e-gift?
2. Why do I need to choose a gifting occasion?
3. What's the video message maximum duration?
4. How will the gift recipient receive the gift?
5. How the gift-recipient get to adjust her size/color and shipping information?
6. Who will pay for any shipping cost charged by the store?
7. What is a gift code, and how can the recipient use it?
8. What happens if the gifted product becomes unavailable?
9. What happens if the recipient doesn't collect the gift? How long will the landing page will be available?
10. Can I buy more than one gift at a time?
11. I entered the wrong email address. What can I do?
Receiving an e-gift
1. How do I receive the e-gift?
2. How long will the landing page will be accessible?
3. The gift-buyer told me he'd bought a gift, but I haven't received one yet?
4. When accepting the gift, I don't see my size or color preference?
5. When will I receive the physical gift?
1. I don't see the 'Buy as an e-gift' button on the product page?
Our script searches for the payments button and locates the ‘Buy as an e-gift’ button below, with the same CSS style.
It searches for the ‘Buy it now’ button with the following class name: <shopify-payment-button__button>.
If not found, then it searches for the ‘Add to cart’ button with the following ID: <AddToCart–product-template>
If your ‘Buy it now’ and ‘Add to cart’ buttons ID/Classes are different than the ones located above please try to change it accordingly, or contact our customer support so we can customize our button with your settings.
2. Can I place the 'Buy as an e-gift' button some place else?
Yes! Contact our customer support (email@example.com) and we will be happy to help you with that or any other petition you may have regarding the button placement and/or style.